For Referring Veterinarians
Our team is committed to providing exceptional, timely emergency care while fully supporting your ongoing relationship with your clients. We operate as an extension of your practice, ensuring your patients receive the urgent attention they need without disrupting continuity of care.
Services We Offer to Our Partners
Our Guiding Principle
Your trust is the cornerstone of our partnership. We exclusively manage urgent and emergency cases and always refer clients back to you for ongoing care.
Easy Referral Process
Sending a patient our way is fast and simple. You can direct clients to text us, call us, or use our clinic QR code — no extra administrative work on your end.
Transparent Pricing
Our team ensures transparent communication with clients by reviewing and obtaining approval for a treatment plan and cost estimate before any diagnostics or treatments are performed.
No Double Exam Fees (Within 24 Hours)
To prevent duplicate costs for your clients, we waive our exam fee if the pet was examined at your clinic within the last 24 hours.
Priority Triage for Referred Patients
Pets referred by your practice receive fast-track attention, allowing them to bypass general triage when medically appropriate so they can be seen quickly.
No Unnecessary Repeat Diagnostics
We only repeat diagnostics or physical exams if they are medically essential. This reduces stress for clients and patients while avoiding unnecessary costs and discomfort.
Collaborative Care
We deeply value your clinical expertise. Our team follows your treatment plans and prescribed protocols, contacting you immediately if a patient’s condition requires urgent modifications or alternative recommendations.
Seamless Continuity of Care
For patients requiring overnight monitoring, we will contact your clinic the following morning to coordinate transfer or follow-up, depending on your preference. We ensure a smooth, unified care experience for every patient.
Daily Updates
We provide regular updates on all referred patients under our care so you always know their status and progress.
Complete Medical Records Delivered Daily in Your Inbox
Full medical records — including diagnostics, treatments, imaging, and discharge instructions — are sent directly to your inbox each morning for a clean, organized handoff back to your team.
Support for Post-ER Follow-Up Care
Need assistance with bandage changes, suture removal, or other post-ER procedures? We are happy to handle these follow-up tasks so your clinic can stay focused on primary and preventive care appointments.