What to Expect at Galaxy Vets Urgent Care & Walk-in : Ottawa

Swift Response for Pet Emergencies

When every second counts, our team is prepared to act quickly. From the moment you arrive or call our urgent care line, our veterinarians and technicians move into action to stabilize your pet and assess their condition. Your pet’s comfort, safety, and immediate needs are our top priority.

We Work Hand-in-Hand With Your Primary Veterinarian

If your regular veterinary clinic is closed, unavailable, or fully booked, we step in to bridge the gap. Our urgent care team provides immediate medical attention and then shares records, diagnostics, and treatment updates directly with your primary veterinarian. Together, we ensure your pet receives seamless, continuous care.

Clear, Honest Communication Throughout Your Visit

When your pet is in distress, communication matters. Our staff will walk you through each diagnosis, explain treatment options clearly, and outline possible outcomes. We welcome your questions and are here to provide both medical clarity and emotional reassurance.

Advanced Veterinary Equipment & Modern Facilities

Our clinic is equipped with advanced diagnostic tools and modern treatment technology to handle a wide range of pet emergencies. With digital imaging, in-house diagnostics, treatment rooms, and surgical capabilities, we can handle urgent cases quickly and efficiently, all under one roof.

Compassionate Care in a Stressful Situation

We know how hard it is to see your pet in pain or distress. Our team pairs medical expertise with genuine compassion to help your pet feel safe and to ease your stress as a pet parent. Here, your pet receives skilled, gentle care from professionals who truly understand what you’re going through.

Trusted Veterinary Partner

Whether you visit during the day, in the evening, or after hours, you can rely on us for timely, professional, and empathetic urgent care services for your pet.